~ First-time visitors ~

Welcome New Guests!

For new color guests, it is highly recommended to schedule an in-person preliminary 10-minute consultation and patch-test.

If you have any specific concerns or questions, feel free to send us a message. If you're experiencing any difficulties with the booking process, don't hesitate to give us a call or click here.

Cancellations:

Cancellations made on the day before the scheduled service will be automatically charged $25 per hour reserved.

Cancellations made on the same day or an absence will be automatically charged 100% the cost of service.

Services that require 4 hours or more will be required to pay a 20% non-refundable deposit.

Please be considerate of your stylist's availability and other clients' needs.

Gratuity:

No thank you!

kindly…

color is always applied to clean hair. in the interest of time, please arrive to your haircolor appointments with your hair recently shampooed.

expect a reasonable amount of time to be spent on your hair. If you have time constraints for any reason, kindly inform your stylist when confirming your appointment or before your service.

Late arrival:

Anyone over 15 minutes late may need to adjust their service upon arrival.  

Covid-19 / Sick Policy:

We wish to provide you with an accommodating experience while remaining an inclusive space to those who may be immune-compromised. We recommend that you wear a mask if you are exhibiting mild symptoms of any contagious sickness. Your stylist may be wearing a mask for any reason and can also wear one upon request. You must reschedule if a household member currently has COVID-19. Please be mindful of the cancellation policies.

ZERO TOLERANCE POLICY:

We aim to create a welcoming and secure space. Our stylists can end service if there's inappropriate conduct like sexual misconduct, substance abuse, being abusive, using offensive language, or making threats. We don't allow any hateful or discriminatory actions or comments based on race, gender, religion, sexual orientation, or disability. Thank you for being a part of our positive environment!