FAQS

Why am I not reaching someone immediately when I try to make an appointment?

We chose to skip the traditional front desk to create a calm and client-focused atmosphere. This allows us to provide our best work with minimal distractions. All appointments can be conveniently booked online. If you need assistance with scheduling, please send us a message or leave a voicemail. We're here to help and someone will assist you with your appointment within one business day.

Is your hair color organic?

While our hair color does contain organic ingredients such as sunflower seed extract, shea butter, and apricot oil, it's important to note that 'organic' doesn’t always mean 'chemical-free.' Achieving vibrant and lasting hair color does require the use of chemicals.

Our priority is not what ingredients our products have, rather what they don't have. We are committed to using low-toxic, low-impact products that can produce beautiful results while being gentle on your hair and scalp. Our chemical services are free of ammonia and formaldehyde, and contains minimal to no amounts of PPD/PTD or resorcinol. The products we use are as low-toxic as possible without compromising the quality of our work.

Is your salon dog friendly?

No, our salon is not dog-friendly in the traditional sense. However, you may have noticed our valued team member and service animal, Pepe. He's not a pet or an Emotional Support Animal, which are not always granted lawful public access. Pepe plays a crucial role in the safety of one of our stylists.He's highly trained and remains focused, even while resting. Please refrain from petting or distracting him to ensure he can carry out his duties. We're proud of his years of training and the support he provides. Thank you for respecting his role.